Unified Communications Infrastructure

The question has arisen. Is it possible change the default Webpage behavior for unity and CCM knowing this is the wrong place of CCM. We would like to change unity.domain.com/ciscopca to unity.domain.com. This was brought up so we dont have to teach...

Is there a way to limit what extension you can dial in a unity auto attendent? For example, I would like the caller to only be able to dial extensions 3300 thru 3399. Thanks in advance

CCM 3.3.3/Unity 4.0.3.Currently have Integration with 72 ports.Under "Manage Integrations" The Publisher is listed as priority server and the 1st subscriber as secondary.But in CCM the voicemail ports are in a device pool that prioritizes the 1st.sub...

What is the main difference between using DiRT and the DB Import/Export facility. Looking at the documentation it seems they do pretty much the same thing.

Can anyone tell me if IIS can be reset if it is hung without causing Unity to crash? Has anyone restarted IIS on a working Unity ? ANd if so did it cause the message store to go down.

In the past two days I have noticed a couple of irritating issues pop up. 1. Deleting a mailbox from SA doesn't appear to delete the exchange account or user ID from the server. This means I have a lot of wasted space with deleted accounts and messag...

we have users who havent logged into thier phone to send or retrieve voicemail in years...they use thier outlook with headsets. Currently, we are capturing the "TimeLastCall" parameter to determine when user last accessed voicemail (for the TUI onl...

If my unity has to be away from ccm on a remote site, what do I have to consider?

Hi,Is there a Cisco document that explains proper usage of voice port & License?Since the license is based on the no. of ports.For Example: How many ports should be configured if I have 100 subscribers?Regards,Meer

Hi,I have a new Unity Install 4.0(4) with Unified Messaging. The customer has exchange 2000 server. After the install the Unity server worked, but it fails after a reboot. I can go and manually start Unity and it comes up without an issue. In the eve...

Folks, I have recently built unity 4.0(4)SR1 ES35. I keep getting an error message in my event log that i am out of license for exchange. I am using exchange 2000 for my mail store?Also, to be honest, for simlicity i make all the four users (Un...

Current solution: Unity 3.1.3 with Exchange 5.5 (on separate box), Unified messaging, and 2003 Active Directory.We want to upgrade to Exchange 2003 but I found out that this will break Unity if we don't upgrade to 4.x first.My plan is to first upgrad...

Folks, Accidentally i deleted administrator mailbox in unity, now opening greeting is giving and error. I ran dbwalker and it says associate the handler with a user, so i created a administrator user and associated it with the openining greeti...

Is the following setup supported with Unity 4.0(4):- the customers exchange environment is in forrest A, there are NO schema extentions possible- the user accounts and the Unity server are located in forrest B, there are schema extentions possible - ...

Dear all,I am trying to install vmo 4.0(4) onto a new laptop with Windows XP sp 2 and Outlook 2003 sp 1. I have removed the anti-virus software, have no firewall or vpn software and have no previous version of vmo. I am running the installation wizar...