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Adding an additional exchange server

bkost
Level 1
Level 1

The customer currently is running Unity 3.1.3 in an exchange 2000 environment. They have a single AD Domain. There is one Unity server and one exchange server currently. They have users in two different locations and are requesting the addition of a second exchange server at the second site. Is this just a matter of adding a second exchange server and moving the user mailboxes to it, or are there certain pitfalls we should be looking out for? All users at both sites are unified messaging subscribers.

2 Replies 2

Ginger Dillon
VIP Alumni
VIP Alumni

Hello -

You will need to rerun the Unity permissions wizard for the new mailstores before importing subscribers/defining subscribers on the new Exchange servers. As long as you are not changing the partner Exchange server for Unity, you won't need to run the Message Store Configuration wizard.

Regards,

Ginger

When you say run the permissions wizard for the new mailstores, I am just wondering why this is necessary. Can you not just apply the Send As / Recieve As permissions for the unitysvc account manually to the new mailstore? Other than being a best practice, is it really necessary? I guess I am wondering what the wizard actually does, as there is no where that you tell it there is a new exhcange server online, your only applying permissions to the service accounts, not the a new server??

We have a Unity 3.1.5 server which has new mailstores coming online, cant we just apply the permissions manually on the new exchange servers or do we really have to run the permissions wizard everytime we bring a new exchange mailstore up? (we currently have 10 exchange servers to this one unity box and are replacing each exchange server one by one, thus moving unity subs. from old server to new one by one)..

TAC told us to run the configuration wizard also each time, but we are not changing the partner server, only adding new servers. so this does not need to be done unless we are changing the partner servers?