621
Views
0
Helpful
1
Replies
After upgrading Presence and CUCM from version 7.0(3) to 8.0(2) CUPC 8.0(3) no longer communicates with Unity.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-18-2011 09:00 AM - edited 03-19-2019 02:34 AM
We are unable to communicate with Unity. Unity ver. 7.0. We see the following message in the log file.
<serverHealthInformation>
<ns4:serverType>VVM_SYSTEM</ns4:serverType>
<ns4:status>DISCONNECTED</ns4:status>
<ns4:serverFriendlyName>10.79.1.41</ns4:serverFriendlyName>
<ns4:serverAddress>10.79.1.41</ns4:serverAddress>
<ns4:serverPort>443</ns4:serverPort>
<ns4:transportProtocol>HTTPS</ns4:transportProtocol>
<ns4:failureCode>1923</ns4:failureCode>
<ns4:serverType>VVM_SYSTEM</ns4:serverType>
<ns4:status>DISCONNECTED</ns4:status>
<ns4:serverFriendlyName>10.79.1.41</ns4:serverFriendlyName>
<ns4:serverAddress>10.79.1.41</ns4:serverAddress>
<ns4:serverPort>443</ns4:serverPort>
<ns4:transportProtocol>HTTPS</ns4:transportProtocol>
<ns4:failureCode>1923</ns4:failureCode>
We tried to upgrade the CUPC from 8.0(3) from 8.0(5) however the same problem exists. We have since downgraded back to 8.0(5). Your suggestions are welcome.
Thank you in advance,
Labels:
- Labels:
-
UC Applications
1 Reply 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-21-2011 10:17 AM
Hey Donald,
We need to make Visual Voicemail Web Services is running and installed on Unity Server.
Can you verify what that URL does from your PC directly?
https://10.79.1.41:443/vmws/services/Authentication?wsdl
It could be you don't have it installed on your unity,
What is your exact version of unity
BR,
Jasmeet
