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Alternate Extension showing up in Envelope information instead of Primary e

paulgurman
Level 1
Level 1

Issue: The alternate extension instead of Primary extension is displayed in the envelope properties of the message instead of the Primary extension between two subscribers on digitally netwroked Unity servers.

Any ideas?

Thank you

1 Reply 1

ranpierce
Level 6
Level 6

Paul,

I have a good idea as to what might be happpening, but not why. When I create an alternate extension or mwi for a subscriber then save it. Then delete it.

The Primary extension that is X is then listed as the first alternate extension for some reason. Might be a bug and I have never reported it because it never really bothered me.

Thx for your help in the you know what.

rlp (Randy)