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Auto Attendant with Call Manager Express 7.1 and app-b-acd-aa-3.0.0.2.tcl

ahmed.wali
Level 1
Level 1

I applied the below configuration to test AA when Calling 5000 but I didn't hear welcome message and the call didn't achieved correctly . 

I hope if any one faced the same problem or can advice .

Configuration : 

!

application

 service aa flash:app-b-acd-aa-3.0.0.2.tcl

  paramspace english index 1

  param number-of-hunt-grps 2

  param handoff-string aa

  param dial-by-extension-option 3

  paramspace english language en

  param max-time-vm-retry 2

  param aa-pilot 5000

  paramspace english location flash:

  param second-greeting-time 60

  param welcome-prompt bacd_welcome.au

  param call-retry-timer 15

  param max-time-call-retry 600

  param service-name queue

 !

 service queue flash:app-b-acd-3.0.0.2.tcl

  param queue-len 15

  param aa-hunt1 7000

  param number-of-hunt-grps 2

  param aa-hunt2 7050

  param queue-manager-debugs 1

 !

!

!

 

!

interface GigabitEthernet0/1

 no ip address

 duplex auto

 speed auto

!

interface GigabitEthernet0/1.10

 encapsulation dot1Q 10

 ip address 172.16.1.1 255.255.255.0

 h323-gateway voip interface

!

!

dial-peer voice 10 voip

 preference 1

 destination-pattern 52..

 session target ipv4:172.16.1.1

!

dial-peer voice 300 voip

 destination-pattern 5000

 session target ipv4:172.16.1.1

 dtmf-relay h245-alphanumeric

 codec g711ulaw

 no vad

!

dial-peer voice 301 voip

 service aa

 incoming called-number 5000

 dtmf-relay h245-alphanumeric

 codec g711ulaw

 no vad

!

!

!

!

ephone-dn  1

 number 5207

 description 5207

 name 5207

!

!

ephone-dn  2

 number 5208

 description 5208

 name 5208

!

!

ephone  1

 mac-address 1C17.D3C3.7373

 button  1:1

!

!

!

ephone  2

 mac-address 1C17.D3C3.6E52

 button  1:2

!

!

!

!

ephone-hunt 1 longest-idle

 pilot 7000

 list 5208, 5207

 timeout 10, 10

!

!

ephone-hunt 2 longest-idle

 pilot 7050

 list 5207

 timeout 10

!

 

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