11-13-2011 12:19 AM
Hello,
Can someone direct me to the datasheet for auto-attendant feature for Unity Connection 8.x? or a white paper?
I also need to know is it like for the unity express, up to 9 concurrent and up to 4 levels tree?
I would also appreciate if there's ordering info about it.
Thanks.
11-13-2011 06:40 AM
Sara
Unity Connection doesn’t work the same way as CUE. It runs on a server hence the number of ports will depend on the server you deploy(MCS) or in the case of UCS depending on the OVA profile. Also CUE isn't limited to 9 ports. Depending on the module, AIM2, NME, SM-SRE it can now scale to 32 ports. Check out the CUE data sheet.
Table 1 will provide you the details for the VM profiles
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/supported_platforms/8xcucspl.html
There is no restriction levels or menu’s. Check the data sheets and then the administration guide for details
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps6509/data_sheet_c78-678869.html
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps6509/data_sheet_c78-634096.html
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.html
For ordering see here
This should get you going
Thanks
Srini
11-13-2011 11:53 PM
Hello Srini,
Thanks for your reply.
However, I couldn't find ordering info in the guide you sent me. I already checked it before and it describes the ordering for the unity connection and the speech feature for the auto attendant but I seem to not understand how to order it.
Let me tell you the scenario and maybe your reply will give me the answer i seek.
If a customer wants 300 mailboxes and autoattendant feature that should transfer the users to non mailbox extensions (hunt group extensions).
Should I just order unity connection with user license for 300? and the auto attendant feature is present by default? Or is there extra stuff I should order?
Thanks.
Sara Amir
11-14-2011 06:18 AM
Yes there is no licensing for auto attendants, only mail boxes.
Thanks
Srini
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