Call Flow Diagram

[mmiktus]

Does cisco, or anyone, have a form to use when designing a voicemail system.

What i'm looking for is a blank template to create hard-copies of call handlers and call flow so:

a: i can visualize a larger system

b: the customer can see a physical representation of how things are configured.

if anyone knows of something like this, please let me know.

thanks

Matt

[lindborg]

You didn't indicate a version of Unity so I'll assume a recent 4.x build.

There's a couple things that might help. The Customization Worksheets have blank templates for all objects including subscribers and call handlers that can be used for planning out your call flow - you can get it here:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_implementation_design_guides_list.html

it's for 3.1 but it's fine for any version of Unity.

Also, you may want to check out the Audio Text Manager tool which has a visual represenation of call flow so you can not only explore your call flow but build it as you go - you'll find it (along with help files and some training videos) on its home page here:

http://www.ciscounitytools.com/APP_AudioTextManager403.htm