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Call Manager

Michael Borbon
Level 1
Level 1

Hi Team,

I have a question regarding call manager. What are the details or scoping questions needed from NECSV9300 PABX upgraded to Cisco Call Managers?

Thanks!

Regards,

Mike

1 Accepted Solution

Accepted Solutions

When migrating from NEC PBX to Cisco Unified Communications Manager (CUCM), you’ll need to gather several key pieces of information to ensure a successful transition. Here are the few  details:

  1. NEC PBX Configuration:
    • Trunk Types: Identify the types of trunks (e.g., E1, T1, SIP) used for external connectivity.
    • Dial Plans: Understand the dial plan, numbering schemes, and call routing rules in the NEC system.
    • Feature Codes: Note any feature codes (e.g., voicemail access, call forwarding) used by users.
  2. NEC PBX Hardware and Interfaces:
    • Gather information about the hardware components, such as the PBX model, interface cards, and available ports.
    • Identify the interfaces (E1/T1, analog, SIP) connecting the NEC PBX to the outside world (PSTN or other networks).
  3. User Extensions and Voicemail:
    • Document user extensions (internal numbers) and associated features (e.g., voicemail, call forwarding).
    • Understand how voicemail is handled (built-in or external system).
  4. Call Routing Patterns:
    • Analyze call routing patterns within the NEC PBX, including local, long-distance, and international calls.
    • Note any special routing rules or translations.
  5. Voice Gateways (VGs):
    • If using Cisco VGs, gather details about the VGs (e.g., model, interfaces, protocols).
  6. Network Topology:
    • Map the network topology, including IP addresses, subnets, and gateways.
    • Identify any firewalls, routers, or other network devices involved in call routing.
  7. CUCM Configuration:
    • Prepare the CUCM environment:
      • Server Details: Know the CUCM server names, IP addresses, and versions.
      • Device Pools: Set up device pools for phones and gateways.
      • Route Patterns: Create route patterns to match the NEC dial plan.
      • Trunk Configuration: Configure required trunks.
      • User Configuration: Configure users and devices to match the NEC configurations.
  8. NEC and CUCM SIP Trunk:
  • Plan for migrating users: Move users batch by batch


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1 Reply 1

When migrating from NEC PBX to Cisco Unified Communications Manager (CUCM), you’ll need to gather several key pieces of information to ensure a successful transition. Here are the few  details:

  1. NEC PBX Configuration:
    • Trunk Types: Identify the types of trunks (e.g., E1, T1, SIP) used for external connectivity.
    • Dial Plans: Understand the dial plan, numbering schemes, and call routing rules in the NEC system.
    • Feature Codes: Note any feature codes (e.g., voicemail access, call forwarding) used by users.
  2. NEC PBX Hardware and Interfaces:
    • Gather information about the hardware components, such as the PBX model, interface cards, and available ports.
    • Identify the interfaces (E1/T1, analog, SIP) connecting the NEC PBX to the outside world (PSTN or other networks).
  3. User Extensions and Voicemail:
    • Document user extensions (internal numbers) and associated features (e.g., voicemail, call forwarding).
    • Understand how voicemail is handled (built-in or external system).
  4. Call Routing Patterns:
    • Analyze call routing patterns within the NEC PBX, including local, long-distance, and international calls.
    • Note any special routing rules or translations.
  5. Voice Gateways (VGs):
    • If using Cisco VGs, gather details about the VGs (e.g., model, interfaces, protocols).
  6. Network Topology:
    • Map the network topology, including IP addresses, subnets, and gateways.
    • Identify any firewalls, routers, or other network devices involved in call routing.
  7. CUCM Configuration:
    • Prepare the CUCM environment:
      • Server Details: Know the CUCM server names, IP addresses, and versions.
      • Device Pools: Set up device pools for phones and gateways.
      • Route Patterns: Create route patterns to match the NEC dial plan.
      • Trunk Configuration: Configure required trunks.
      • User Configuration: Configure users and devices to match the NEC configurations.
  8. NEC and CUCM SIP Trunk:
  • Plan for migrating users: Move users batch by batch


Response Signature