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CallManager and Remote Destinations - Can you pass caller id?

sbaumeister
Level 1
Level 1

I have CM 8.5.1.12014-3, Phone setup with Mobility, and Remote Destinations.  Right now, when a caller calls my extension, it also rings my remote destination which is my cell phone.  What I see on my cell phone for caller ID is the outside number for my extension.  What I would like to see is the caller's caller ID information.  For example, if someone is calling me from a number like: 515-322-1258, I would like to see this, but instead I see my office's outside number on my cell.  On my deskphone, a 7945, I do see the correct caller ID.  So, how do I get this (or can I) caller ID to flow thru to my cell phone?

Thanks,

Steve:)

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

First of all... does your telco allows this???

Many telcos won't allow you to send anything outside from the DID range you own.

What you're asking IS what should be happening.

Run some debugs on the GW for a test call, if you see the caller ID from whoever is calling in the setup and your mobile shows your main number... call telco.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate