02-07-2017 07:03 AM - edited 03-19-2019 12:05 PM
Dear all.
We want to bring all voicemail messages from our old Unity 8.6 to our new installed Unity Connection 11.0.1
We already could get backup from all users but now we want to get backup of all voicemail messages with Cobras and got following messages:
[Thread 001], [17.02.07 03:55:26], (error) Failed establishing IMAP connection for message backup. Client error=Failed to connect to Connection mailstore with super user IMAP access in AttachViaImap. IMAP Client error=ChilkatLog:
Login:
DllDate: Oct 19 2016
ChilkatVersion: 9.5.0.62
UnlockPrefix: LNDBRGIMAPMAILQ
Architecture: Little Endian; 32-bit
Language: .NET 4.5
VerboseLogging: 0
login: cobra
greeting: * OK UMSS IMAP4rev1 Server Completed
authenticateLogin:
loginImap:
ConnectionType: Unencrypted TCP/IP
--loginImap
isOK:
serverResponse: aaab NO Logon failure: unknown user name or bad password.
--isOK
--authenticateLogin
Failed.
--Login
--ChilkatLog
[Thread 001], [17.02.07 03:56:01], Unable to log into Connection to extract messages. Review the output below and the help file for details and troubleshooting steps.
I would be happy if you have any tips. We want to migrate at Thursday.
Thanks in advanced.
Christian
02-07-2017 07:49 AM
The error below indicates an authentication problem.
NO Logon failure: unknown user name or bad password.
Are you using the CUC admin account?
Brandon
02-07-2017 08:03 AM
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