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Cannot Call Public Numbers from Exchange UM

aibrahim.sallam
Beginner
Beginner

Dears,

I configured Exchange UM 2010 with Callmanager 8.6 all services are working fine except when i tried to call national or mobile numbers i cannot but when i tried to call internal extension number it's working fine, is there any configuration must be on voice gateway also or what?

Please help me.

6 Replies 6

lzakariya
Beginner
Beginner

I am also facing a problem like this. But the difference is I can call any extention internally and I am also able to call outside too. But when somebody from calling to our number, they can receive the auto attendant and after entering the extention there is no response afer that. I checked the logs on Exchange UM server, I cannot see any errors as well. Also I am able to see the logs which shows the call details including the call has been forwarded to the extention.

We checked everything, but until now no problem found. Anybody knows whats the problem may be?

download the below file and check the setting

http://www.microsoft.com/en-eg/download/details.aspx?id=13591

Are you did any configuration to make you able tp call outside?