Change Attachment Filename of CUE Voicemail

[akammerer]

I configured CME 7.1 with CUE to sent Voicemails by eMail. All working fine so far. The Problem is that our Virus-Scanner (Panda) is absolutly unhappy with multiple File-Extensions in Mail Attachments (as "xxx.jpg.exe"). So it deletes most of the Unity Voicemail Attachments.

Is there a way to change the default Filename generation algorythm, so that it has only one dot in its name?

[Steven Holl · Accepted solution]

I don't know of a way to do this, but you can switch to IMAP (integrated messaging).  In that solution the mail client points directly to CUE as a separate IMAP inbox, so it won't be affected by your scanning software.

[akammerer]

OK - we solved it from te Virusscanner-side. The support hotline there had a useful hint. Thanks for your help!