Unified Communications Infrastructure

I'm trying to find a good solution to a problem with call handling. Currently, if someone is not available, we have an option to forward a call to an attendant line (Press "0" for an operator) using a call handler. The problem arises when an operator...

Quick question, I noticed with Exchange 2007 Public folders we're required for Unity to operate. I have an exchange 2010 environment and public folders we're decommsioned recently and now Unity has gone into Umr mode. I can't find anything on the cis...

Dear Team:I plan to have a 2811 with VIC2-4FXO=,  VIC-4FXS/DID=, VWIC2-1MFT-T1/E1=I also plan to have 2 G711 conferencing resources.Now when I go to the DSP calculator it tells me I need a PVDM2-48.  Ok how is this calculated?Please keep in the mind ...

Hi,Yet another CUCiMOC dicussion OK so we have CUCM integrated with AD, but not using AD authentication.  All CUCM user IDs are tied to the telephoneNumber field in AD.  We've got the basics of OCS and MOC working.  Now we're trying to integrate CUCi...

Dear Jonathan,I am running (on SIP) Lync server 2010 on CUCM 7.1..recently installed CUCIMOC (8.5) and trying to establish connection between desk phone and CUCIMOC an been having some problems..at first it was Ldap problem as shown in pictureafter a...

Hi All,I have a CUPS 8 server running fine with all features except persistent chat. I refered the Cisco document and configured the external database called postgres on local machine and succesfully integrated it with Presence server.However the fol...

HelloI have a couple cisco 7912 and but no reason start working, I perform hard reset on those phones, but the main issue is the phone start and when the DHCP is checking for the IP address the phone resets, there other procedure for fix this issue.T...

Hi all,I have a special request from customer. They want to integrate Microsoft Link 2010 with CUCM 7.1. They are using this software for Video conferencing, instant messages and voice mail. They want to integrate this with CUCM 7.1. Is is possible t...

I have some complaints from an office where their internal calls are too noisy.  I want to try and make sure that G722 isn't being used on internal calls.  Is there any way of forcing G711 on internal calls?  Or is there a way to switch off G722.Than...

hi I want to now that how we should set up voice mail with an extention in CUC version 3 ,i have uc540 with me for that i tried lot but unable to create voice mail box plese help me.