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Cisco BE6K - Virtual Machines Not Responding

Hi,

I have a BE6K Solution with install four virtual machines (two Unified Communications Manager, one Unity Connection and one IM & Presence),

today is the second time that the physical machine response properly but the four virtual machines are up but not working.

If I Power Off the virtual machine from the vSphere Client the virtual machine try to power down but are block at 95% of the power down step; I restart the physical machine from the Cisco Integrated Management Controller and Power On the virtual machines and the infrastructure becomes active and all machines working correctly.

In the vmware events I view an error: UCS-XXX: NVRAM write failed

The VMware ESXi version is the 5.0.0 build 623860 and the Communications Manager/Unity Connection Version is the 9.1.1.20000-5

Can you help me about this issue?

Regards

Francesco

2 Replies 2

keglass
Level 7
Level 7

Francesco,

This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.


We do encourage you to participate in the Cisco Collaboration Community and to also join our Cisco Collaboration User Group program!  In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the user group program to be eligible for member-only events and influence product direction.


We hope to hear from you again.

Kelli Glass

Moderator for the Cisco Collaboration Community

Hi Kelli,

thank for this information.

I'll use this forum only for the discussions that you have explained me.

Regards

Francesco