Cisco Cius turns off automatically

[dverasteguin]

Hi,

I have a Cisco Cius and whenever I stop using it and I leave it on my desk till the next day, fully charged, I find it off. I have to take the battery out then put it back in and then turn in on for it to work. Tho, sometimes, I have to plug it in to the power supply.

I think the battery drains really quickly when its on standby mode. Why does this happen?

Anyone can help me?

Id appriciate it

Thanks in advance

Sincerely,

Dante Verastegui

[keglass]

Dante,

This community does not provide technical support and is not staffed with technical support experts.  I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa).  Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.

We do encourage you to participate in the Cisco Collaboration Community and to also join our Cisco Collaboration User Group program!  In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the user group program to be eligible for member-only events and influence product direction.

We hope to hear from you again.

Kelli Glass

Moderator for the Cisco Collaboration Community

[zoltan.bibity]

Hi,

I got the same problem. But as I noticed it is not the battery. The cius froze randomly if left idle for a longer period. I see a couple of bugs in the release notes of 9.2.2 release. You don't get this error when your cius sits in the docking station. I hope cisco will solve it in the the next release.