11-05-2018 11:51 PM - edited 03-19-2019 01:35 PM
Hi all,
end users are able to login at Cisco Jabber, but they are receiving a message cannot connect to Phone services.
Dont know what the reason is.
anybody some ideas?
Solved! Go to Solution.
11-06-2018 12:42 AM
11-06-2018 12:42 AM
09-17-2019 08:37 AM
I had to put in the Mobility User ID and choose the Primary Phone on ccm CSF phone
10-02-2023 09:51 AM
Can u explain this what is csf client profile
10-02-2023 10:06 AM
In CUCM, a user has to have a device profile built for them to use Jabber/Webex on an iPhone, iPad, Android device or computer. Each profile has a unique prefix as follows:
CSF: Computer
BOT: Android
TAB: iPad
TCT: iPhone
10-05-2023 04:07 PM
Hello monasir,
Make sure you are configuring the good UC Profile on user's configuration page on CUCM.
(UC profile must contain CTI Service configured and pointed to CUCM Address)
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