Cisco jabber question

[abd88elhak]

Hi

i have CUCM 10.5 and presence 10.5 and cisco jabber 11.6.2

i have PC with jabber for windows installed . this pc is used by many users

when a user is connected with his account and  other try to connect with other account cisco jaber is rested

so is there any possibility to disable this option ?

best regards 

[Slavik Bialik]

Yeah, it happens because UPN discovery is enable automatically by default. Uninstall Cisco Jabber, and install it with passing arguments to it, like that (via cmd):

msiexec.exe /i CiscoJabberSetup.msi CLEAR=1 UPN_DISCOVERY_ENABLED=FALSE

It'll disable the UPN automatic discovery. Means that from now on you'll have to enter the full user URI, like that: user@company.com, and only then you'll be prompted for the password.

[abd88elhak]

Hi slavik

i uninstalled cisco jabber and installed it by CLI and tested with account  == ok

when i tried to change username i get reset message

i need sing in by other account without reset of cisco jabber is it possible ?

best ragards

[Jaime Valencia]

No, there is no way to disable that, it's working as designed.

[Slavik Bialik]

Are you talking about the UPN auto discovery?
If so, you're wrong. I did it 2 weeks ago. Customer asked me for the ability to login with any jabber user, no matter which Windows user logged in. So I found that if you install Cisco Jabber with this parameter set to False, it does the job.
Unless this is not what you're talking about 😊

[Slavik Bialik]

Strange, I did it two weeks ago and it worked. Maybe the Jabber 11.6 you're using doesn't have this feature (UPN_DISCOVERY_ENABLED) yet. I did it with 11.9.1 and it worked fine. Maybe you should try to install a newer version.