12-14-2010 07:17 AM - edited 03-19-2019 02:04 AM
Guys,
Wonder if someone can help me on this.
I have a customer who is currently running CUCM 6.1(3). They have asked me if they can achieve following through existing CUCM kit as a part of mobility features.
My customer has on occasions phoned a mobile phone number supplied by a colleague or member of the public to find that when phoning it transpires that they are on business or holiday overseas. It is often well into the call before they indicate that they are abroad.
Is there any mechanism/service/feature on CUCM that can be employed to warn employees in advance that the call is being diverted to a foreign or International mobile service and thus give them the option of perhaps postponing the call until a later date?
Not sure if there is any trick mobile voice access (MVA) or dial via office (DVO) can play here?
Many Thanks
12-14-2010 07:49 AM
No, CUCM just extends the call to the configured destination as per the config, and if there is any further routing or sending it to somewhere else, that's out of control of CUCM.
CUCM only knows it has dialed a destination number and that's it, whatever happens after it dials, based on the config of the called device is not something CUCM can act upon.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
12-20-2010 09:50 AM
Thanks Java.
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