Solved: Re: Cisco Unified Communications Manager Group configuration - Page 2

Rosa Ladeira · ‎02-08-2013

Cisco Unified CM Administration - System version: 7.1.5.10000-12

Cluster has 2 CUCMs: CM voip1 and CM voip2.

CM voip1 is the publisher and CM voip2 is the subscriber.

When adding a new group, just one CUCM (CM voip1) is shown available for selection on dropbox "Available Cisco Unified Communications Manager".

I want two options for Cisco 2811.

What I must configure to have both CUCMs on the dropbox?

Thanks

Rosa

Rosa Ladeira · ‎02-08-2013

Ooooooooooops ! Something very strange

before and after "successful stop" and after restart License Manager its status remain Starting

Rosa Ladeira · ‎02-08-2013

Problems with ntp. Do you known any cli command to adjust ntp.

no success on changing ntp server from web interface

admin:utils diagnose fix

Log file: platform/log/diag5.log

Starting diagnostic test(s)

===========================

test - disk_space : Passed

skip - disk_files : This module must be run directly and off hours

test - service_manager : Passed

test - tomcat : Passed

test - tomcat_deadlocks : Passed

test - tomcat_keystore : Passed

test - tomcat_connectors : Passed

test - tomcat_threads : Passed

test - tomcat_memory : Passed

test - tomcat_sessions : Passed

test - validate_network : Passed

test - raid : Passed

test - system_info : Passed (Collected system information in diagnostic log)

test - ntp_reachability : Failed

The host 147.65.30.7 is not reachable, or it's NTP service is down.

None of the external NTP servers have NTP service accessible

from this host.

Recommended solution:

You can either delete all external NTP servers and use the local

System clock, or you can add valid reachable NTP servers of clock

strata between 2 and 5.

Please use the OS Admin GUI to add/remove NTP servers.

test - ntp_clock_drift : Passed

test - ntp_stratum : Failed

The reference NTP server is a stratum 11 clock.

NTP servers with stratum 5 or worse clocks are deemed unreliable.

Please consider using an NTP server with better stratum level.

Please use OS Admin GUI to add/delete NTP servers.

skip - sdl_fragmentation : This module must be run directly and off hours

skip - sdi_fragmentation : This module must be run directly and off hours

test - ipv6_networking : Passed

Diagnostics Completed

admin:

David Hailey · ‎02-08-2013

In CLI, you can use the utils ntp server add/delete commands to modify that configuration.

Rosa Ladeira · ‎02-08-2013

It seems that version 7 does not have this comand:

admin:utils ntp

utils ntp config

utils ntp restart

utils ntp start

utils ntp status

David Hailey · ‎02-08-2013

Are logged into the OS GUI of the Publisher?

Sent from Cisco Technical Support iPhone App

Rosa Ladeira · ‎02-09-2013

Yes via SSH to publisher

Rosa Ladeira · ‎02-09-2013

I have figured out that, all this trouble started when network administrator asked to change publisher/subscriber subnet.

In addition publisher reboot had shown a kind of disk error that I was unable to precisely identify.

First of all, colleague had only changed main IPs on each server though provoking publisher/subscriber unable to talk each other (their secondary publisher/subscriber IPs were not changed). After ajusting thier secondary IPs I am having this old ntp server ip boring my environment. I tried to have it changed via web interface, but it was an unsuccessful trie.

Perhaps another publisher reboot may help. I do not know.

David Hailey · ‎02-09-2013

Sounds like a number of variables here adding up to a headache. Disk/firmware errors were not uncommon on certain server models in 7.1(x). If you post search for the error you received, you may well find it in the forums and/or the Cisco bug toolkit. If this a new install, I would recommend that you consider a fresh start, replan the install, and maybe upgrade to a more recent version like 8.6 or even 9.1 at this point. Of course, there are other considerations in that as well but might not be a bad idea.

Good luck!

Rosa Ladeira · ‎02-09-2013

That is the point I was thinking about.

Can I reuse those licenses after upgrading servers version ?

David Hailey · ‎02-09-2013

Major version upgrades require current UCSS support and feature licensing so no, you cannot simply reuse those licenses to upgrade to a new version. You would also need a new license if you change hardware on the Publisher.

Sent from Cisco Technical Support iPhone App

Rosa Ladeira · ‎02-09-2013

Uauu! buying a new version turn things a little bit hard to solve.

Re-installing 7.1 maybe an alteranative forced choise.

Even thouth if everything goes wrong .... someone may decide on upgrading.

Thanks a lot.

Rosa

Rosa Ladeira · ‎02-08-2013

admin:utils dbreplication status

-------------------- utils dbreplication status --------------------

Replication status check is now running in background.

Use command 'utils dbreplication runtimestate' to check its progress

The final output will be in file cm/trace/dbl/sdi/ReplicationStatus.2013_02_08_19_59_27.out

Please use "file view activelog cm/trace/dbl/sdi/ReplicationStatus.2013_02_08_19_59_27.out " command to see the output

admin:utils dbreplication runtimestate

DB and Replication Services: ALL RUNNING

Cluster Replication State: Only available on the PUB

DB Version: ccm7_1_5_10000_12

Number of replicated tables: 427

Cluster Detailed View from SUB (2 Servers):

PING REPLICATION REPL. DBver& REPL. REPLICATION SETUP

SERVER-NAME IP ADDRESS (msec) RPC? STATUS QUEUE TABLES LOOP? (RTMT)

----------- ------------ ------ ---- ----------- ----- ------- ----- -----------------

voip1 147.65.21.110 0.156 Yes Connected 0 match Yes (2)

voip2 147.65.21.120 0.022 Yes Connected 0 match Yes (2)

admin:

Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_410_devicenumplanmapremdestmap with 0 rows group 11

------ Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_410_devicenumplanmapremdestmap ------

Node Rows Extra Missing Mismatch Processed

---------------- --------- --------- --------- --------- ---------

g_voip1_ccm7_1_5_10000_12 0 0 0 0 0

g_voip2_ccm7_1_5_10000_12 0 0 0 0 0

Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_409_devicenumplanmapendusermap with 0 rows group 11

------ Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_409_devicenumplanmapendusermap ------

options: q=quit, n=next, p=prev, b=begin, e=end (lines 2961 - 2980 of 3006) :

Node Rows Extra Missing Mismatch Processed

---------------- --------- --------- --------- --------- ---------

g_voip1_ccm7_1_5_10000_12 0 0 0 0 0

g_voip2_ccm7_1_5_10000_12 0 0 0 0 0

Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_403_batjobresults with 0 rows group 11

------ Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_403_batjobresults ------

Node Rows Extra Missing Mismatch Processed

---------------- --------- --------- --------- --------- ---------

g_voip1_ccm7_1_5_10000_12 0 0 0 0 0

g_voip2_ccm7_1_5_10000_12 0 0 0 0 0

Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_402_batinputdatajobmap with 0 rows group 11

------ Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_402_batinputdatajobmap ------

Node Rows Extra Missing Mismatch Processed

---------------- --------- --------- --------- --------- ---------

g_voip1_ccm7_1_5_10000_12 0 0 0 0 0

g_voip2_ccm7_1_5_10000_12 0 0 0 0 0

Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_401_batfileinfojobmap with 0 rows group 11

options: q=quit, n=next, p=prev, b=begin, e=end (lines 2981 - 3000 of 3006) :

------ Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_401_batfileinfojobmap ------

Node Rows Extra Missing Mismatch Processed

---------------- --------- --------- --------- --------- ---------

g_voip1_ccm7_1_5_10000_12 0 0 0 0 0

g_voip2_ccm7_1_5_10000_12 0 0 0 0 0

end of the file reached