Cisco Unified Serviceability - Service Management

[Luciane de Medeiros Batista]

Cisco Unified Serviceability

System version: 8.5.1.13900-5

For to install Locale I don't find "Service Management" in the Menu Tools.

Step 1 If you are upgrading Cisco Unity Connection, skip to Step 2.

If you are adding a Cisco Unity Connection locale, stop the Connection Conversation Manager and Connection Mixer services:

a. Start Cisco Unity Connection Serviceability.

b. Navigate to Tools > Service Management.

c. Under Critical Services, in the Connection Conversation Manager row, click Stop.

d. Wait for the service to stop.

e. Also under Critical Services, in the Connection Mixer row, click Stop.

f. Wait for the service to stop.

Can anyone help me?

Thanks a lot,
Luciane de Medeiros

[Rob Huffman · Accepted solution]

Hi Luciane,

When you are on the Unity Connection admin page up in the

top right drop down box there is both;

Cisco Unity Connection Serviceability

and

Cisco Unified Serviceability

I think you are looking in the second area rather than the first

Cheers!

Rob

[Luciane de Medeiros Batista]

Hello, Rob.

Yeah! Great!

Thank you very much

Luciane de Medeiros

[Rob Huffman]

Hi Luciane,

You are always welcome my friend

Cheers!

Rob