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cisco unified video advantage

Rahul Khude
Level 1
Level 1

CUVA showing me that IP phone is not connected.

but  i am able to ping IP phone from my computer.

I tried reinstallation of CUVA. Still its not working.

plz suggest some troubleshooting..

2 Replies 2

Rahul Khude
Level 1
Level 1

I checked out dignostics window.

CDP messages are comming but CAST window is blank only.

Rahul Khude
Level 1
Level 1

Finally i got the solution. Its restore default factory of IP phone.