Cisco Unity Connection 8.5 User voicemail password problem

[hectorgo]

HI,

Im having problems with a cisco unity connection and hope someone can help, i have some users that after 2-3 weeks their passwords stop working

and i need to go and set a new password for them to login to hear their messages. i have set unity for never expire passwords nor lockout on failed attempts, i cant see any difference betweeen the users who have the problem and users who dont, i have impoorted my users using ldap but i am no using ldap authentication.

Thanks,

[Rob Huffman]

Hi Hector,

Maybe you are seeing this bug;

CSCtr43643 Bug Details	Bug #5 of 21 | < Previous | Next >

Authentication rule of users doesn't overule system authentication rule

Symptom:Authentication rule of users doesn't overrule system authentication rules.Lets say: An authentication rule is set where by the password has to expire in 2 days. And one of the user's authentication rule is set to specify "do not expire". Then also it gives warning of "Password Expiration". Condition : Having different rules set under authentication rule(System Settings -> Authentication Rules") and at user level (Select User->Edit->Password Settings).Workaround: None

Status Fixed              Severity 3 - moderate Last Modified In Last Year         Product Cisco Unity Connection          Technology 1st Found-In 8.5                       Fixed-In 8.5(1)ES58 8.5(1.13033.1) 8.0(3)ES36 8.0(3.23039.1)

Cheers!

Rob