07-25-2011 03:42 AM - edited 03-19-2019 03:19 AM
Hi ,
I am working with unity connection 7.0. I want to replace the default voice mail greeting "hello cisco unity connection messaging system. From a touch phone telephone you may dial an extension at any time ........................" with the prompt we have recorded for the callers greeting and instruction.
I am not able to understand how to replace this greeitng.
Regards,
DInesh
07-25-2011 06:19 AM
Go to
Call Management > System Call Handlers > Opening Greeting > Edit > Greetings > Standard
There you can replace the greeting.
Hope that helps.
07-25-2011 08:02 AM
thanks for reply.
by replacing only standard greeting will it replace all the prompt which are being played in series when any call comes on
voice mail no.there 3-4 prompts are being played in series like " hello cisco unity connection messaging system............,
please enter directory no................, please leave your voice msg after the beep....................., to play the msg press 1 and to forward the message press 2................to re-record the msg press 3..................
actually our requirement is to play all this prompt in regional language..
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