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Cisco Unity Express 8 settings for VM to Email O365

ContinuumIT
Level 1
Level 1

At my current location we are using Cisco Unity and I have it configured correctly with Office 365 to allow users VM to be sent to their email.  At a new office being set up, they opted to use Cisco Unity Express.  Now CUE does not have the same settings to connect directly to the hosted exchagne server that CU does.  CUE is wanting SMTP connection info.  We have CUE working fine with a GMail account for testing,  but when we try to use the settings given my MS for SMTP we get an error that we cannot connect to the SMTP server?

Server:  *.outlook.com

SSL,  port 587

User: same user account we use for CU uer@company.com   and same passoword.

I have been reading that CUE is compatible with O365 and the above should be correct.  Am I missing something?     

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

What's the exact CUE version??

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

In order to support TTLS/SSL you need CUE 8.6:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/syscmp.html#wp1014185

Also, there is a limitation on what hosted Email Servers, CUE can use:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_6/rel_notes/rel_notes86.html#wp364157

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.

ContinuumIT
Level 1
Level 1

i belive the version is 8.6  i am waiting on conformation as i do not have acess to the system.

We also use Office 365 as our hosted email solution.