05-15-2013 01:55 PM - edited 03-19-2019 06:44 AM
At my current location we are using Cisco Unity and I have it configured correctly with Office 365 to allow users VM to be sent to their email. At a new office being set up, they opted to use Cisco Unity Express. Now CUE does not have the same settings to connect directly to the hosted exchagne server that CU does. CUE is wanting SMTP connection info. We have CUE working fine with a GMail account for testing, but when we try to use the settings given my MS for SMTP we get an error that we cannot connect to the SMTP server?
Server: *.outlook.com
SSL, port 587
User: same user account we use for CU uer@company.com and same passoword.
I have been reading that CUE is compatible with O365 and the above should be correct. Am I missing something?
05-15-2013 05:17 PM
What's the exact CUE version??
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
05-16-2013 10:18 AM
In order to support TTLS/SSL you need CUE 8.6:
Also, there is a limitation on what hosted Email Servers, CUE can use:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_6/rel_notes/rel_notes86.html#wp364157
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Jorge Armijo
Please remember to rate helpful responses and identify helpful or correct answers.
05-16-2013 11:01 AM
i belive the version is 8.6 i am waiting on conformation as i do not have acess to the system.
We also use Office 365 as our hosted email solution.
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