03-17-2016 01:07 PM - edited 03-19-2019 10:52 AM
Hi All,
I have Cisco Unity Express Version 8.6.1, and there is custom script running, I want to modify that script with language option and also call goes into the queue if extension busy and play prompt agent are busy we are trying to connect you.” that custom prompt I have”. Once agent extension free which call in the queue, ring on that extension.
Summary of my need.
Please somebody can help me to adjust that script for my Cisco Unity Express Version 8.6.1.
I will wait for your kind reply. Thanks
Regards,
Kashan
03-17-2016 07:11 PM
Why not just download the script editor and modify your script according to your requirements?
-Terry
Please rate all helpful posts
03-18-2016 01:26 AM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide