Cius and Anyconnect

HEATH FREEL · ‎10-25-2011

Hi Folks,

I have done a lot of testing that has led me to this point. I'll try and be descriptive and brief all at the same time.

Call Manger BE - 8.5 (10.161.55.2)

ASA - 8.4.1 (10.161.55.63)

Cisco Cius (10.161.55.251)

On my WLAN my Cius is working great - send calls, recieve calls, voice quality top notch....

So I have set up an anyconnect VPN to the ASA which is supported by the Cius. Data apps work great... Voice registration works - although the Cisco "Phone" icon does not always show correctly registered after connecting the VPN, but I see in the CM that it is registered and appears to be working.

If I place a call from the Cius its as if the "Call" button doesn't work.. If a place a call to the Cius is rings, but the Answer button does not work.

My ASA captures look good with SIP running both ways... But the Answer button does nothing....

E2E-Voice(config)# sh cap cius

16 packets captured

   1: 10:54:55.579102 802.1Q vlan#1 P2 10.161.55.2.5060 > 10.161.55.251.57926: P 324348051:324349110(1059) ack 2992748563 win 32767

   2: 10:54:55.580749 802.1Q vlan#1 P0 10.161.55.251.57926 > 10.161.55.2.5060: . ack 324349110 win 62445

   3: 10:54:55.580933 802.1Q vlan#1 P2 10.161.55.2.5060 > 10.161.55.251.57926: P 324349110:324350173(1063) ack 2992748563 win 32767

   4: 10:54:55.582428 802.1Q vlan#1 P0 10.161.55.251.57926 > 10.161.55.2.5060: . ack 324350173 win 61382

   5: 10:54:55.582519 802.1Q vlan#1 P2 10.161.55.2.5060 > 10.161.55.251.57926: P 324350173:324351189(1016) ack 2992748563 win 32767

   6: 10:54:55.583786 802.1Q vlan#1 P0 10.161.55.251.57926 > 10.161.55.2.5060: . ack 324351189 win 60366

   7: 10:54:56.003646 802.1Q vlan#1 P0 10.161.55.251.57926 > 10.161.55.2.5060: P 2992748563:2992748838(275) ack 324351189 win 63504

   8: 10:54:56.011474 802.1Q vlan#1 P0 10.161.55.251.57926 > 10.161.55.2.5060: P 2992748838:2992749113(275) ack 324351189 win 63504

   9: 10:54:56.011840 802.1Q vlan#1 P2 10.161.55.2.5060 > 10.161.55.251.57926: . ack 2992749113 win 32767

  10: 10:54:56.020049 802.1Q vlan#1 P0 10.161.55.251.57926 > 10.161.55.2.5060: P 2992749113:2992749957(844) ack 324351189 win 63504

  11: 10:54:56.028929 802.1Q vlan#1 P0 10.161.55.251.57926 > 10.161.55.2.5060: P 2992749957:2992750889(932) ack 324351189 win 63504

  12: 10:54:56.029524 802.1Q vlan#1 P2 10.161.55.2.5060 > 10.161.55.251.57926: . ack 2992750889 win 32767

  13: 10:54:56.033598 802.1Q vlan#1 P2 10.161.55.2.5060 > 10.161.55.251.57926: P 324351189:324352245(1056) ack 2992750889 win 32767

  14: 10:54:56.035139 802.1Q vlan#1 P0 10.161.55.251.57926 > 10.161.55.2.5060: . ack 324352245 win 62448

  15: 10:54:56.046018 802.1Q vlan#1 P0 10.161.55.251.57926 > 10.161.55.2.5060: P 2992750889:2992751162(273) ack 324352245 win 63504

  16: 10:54:56.086558 802.1Q vlan#1 P2 10.161.55.2.5060 > 10.161.55.251.57926: . ack 2992751162 win 32767

Any Thoughts???? I'm stuck.

HEATH FREEL · ‎10-26-2011

Ahhh - I wish I could rate myself on this one.... Although I am not sure exactly what fixed it, but a couple of Cius Reboots did the trick....

Thiago Henriques · ‎03-01-2012

Hi,

While reading your post, I'd like to ask you something:

We have a couple of Cius in our environment, however, the AnyConnect check box does not work...we checked the security profile back on our CUCM and it seems to be fine...did you have to do anything to have checked the AnyConnect box?