Hi All
I'm new in scipt and have problem about b-acd . I refer document from
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.html
After I configed everything look good but I have problem in hunt menu , I have cme with 1 fxo , 1 Analog phone line(027515577),connect to fxo port 0/0/0
Example .. I call from my mobile to analog line (027515577) and I have menu press 1 to Sale,Press 2 to customer service. When I press 1 or 2 the phone in hunt not work and not ring but display of ipphone 7965 show "1 call in queue" but if i use
"param dial-by-extension-option 5 1100 " to direct number they can ring.
Please help me
Sh run
application
service aa flash:app-b-acd-aa-2.1.2.3.tcl
paramspace english index 1
param number-of-hunt-grps 3
param menu-timeout 6
param dial-by-extension-option 5
param handoff-string aa
paramspace english language en
param max-time-vm-retry 2
param max-extension-length 4
param aa-pilot 027515577
paramspace english location flash:
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
param max-time-call-retry 600
param voice-mail 5000
param service-name queue
!
service queue flash:app-b-acd-2.1.2.3.tcl
param queue-len 15
param aa-hunt1 7777
param aa-hunt2 8888
param queue-manager-debugs 1
param number-of-hunt-grps 2
!
voice-port 0/0/0
cptone TH
timeouts initial 30
timeouts call-disconnect 3
timeouts wait-release 5
timing hookflash-out 50
caller-id enable
!
dial-peer voice 300 pots
service aa
destination-pattern 02.......
incoming called-number 027515577
port 0/0/0
forward-digits all
!
ephone-hunt 1 peer
pilot 7777
list 1100, 2100
!
!
ephone-hunt 2 peer
pilot 8888
list 2100, 1100
