Hello,We're having an issue where when we log into the QM website and click Recordings, and we click on a recording that has a Call Duration of longer than 15 minutes, it will cut off at the 15 minute mark. See below screenshot for an example (also a...
Currently i have done 2 separate version of Jabber and same issue. We are running Windows 7 Pro 64 bit. I currently have Jabber 9.7.4 running. Occasionally and without warning the client will close down. The only way you can tell is when you go to us...
Hey guys.I would like to design a CUCM IM and P infrastructure for my customer. High availability is mandatory for my customer and here is what I found from the documentation:Configure SIP Trunk for IM and Presence Service If high availability is con...
I recently found out about the lovely 500 user limit in the business edition of Attendant Console. I have a question that Google seems to have a hard time tracking down. We have CUAC pulling the user data from CUCM. How do I chose who goes to the Con...
Cisco Enteprise Attd Console - Version 8.6.2.11The operator is taking calls but occasionally gets a message, "Unable to answer call. The following error was returned Invalid State." She is able to close the window but it keeps happening.
Here's my question.We have a 8.6.1 cluster that is in a slow process of migrating to a clean install 10.5.1 cluster. We did not use PCD, but instead built the new 10.5 cluster manually. We planned on doing a phased migration to 10.5.1, and have been...
Hi guys, I have to deploy MRA via Cisco Expressway C/E but I have a question which i hope you can help me with. Today i have downloaded the license keys with this options included for the Cisco Expressway-E and they came in a PAK: LIC-EXP-AN ...
Hi all,Please help with the following question: we have a voice gateway to reach local PSTN and this gateway registers to CUCM in HQ. Recently we need to change the local number for PSTN dial, what should we change in the voice gateway config ? any c...
Hi,Quick question. Upgrading a single node 7.0.2 to 8.X and want to start the upgrade now and switch version during maintenance window. At what stage do the messages transfer....is it during the upgrade or is it at switch version?I obviously don't wa...
Hi all,I am looking into migration from CUCM 7.1.3 to 10.x and licensing plays a big part in this migration since the licensing model has changed from DLU base to user base with CUCM 10.x. My question is do I have to associate every user in my existi...
I have Prime 2.1 and I'm trying to see what Licenses I will need to use. When enabling Netflow on a device, I see where it uses an Assurance License. My question is, does it also use a Lifecycle License?Thanks in advance.
I was wondering if there is any way to purchase a Cisco Call Manager / CUCM DVD ISO legally so I can run it in a Virtual Machine (without buying switches and IP phones on eBay) - for the soul purpose of playing around with it to learn how use Call Ma...
Dears,i have one site with overlapping extension, and i have only on unity connection cluster, so i have created different partition and calling search space in Cisco unity connection for branch user with overlapping extension.how the voice mail will...
Hello all I am having an issue with an authentication from the Attendant Console to CM. The attendant console is working fine. All ports are registered and all test from within the Attendant console pass/show as working. However in RTMT I am seeing t...
