cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1429
Views
0
Helpful
1
Replies

Collect CUCM trace file about media resource allocated

yuexp0929
Level 1
Level 1

Hello Everyone,

     I am troubleshooting a one audio issue. I would like to know which MTP and Xcodec are using in the call processing.   

    1. Cisco Unified Serviceability - configuration - publisher - CM services -cisco callmanager - Trace on Enable MTP Trace enable. 

   2.  Troubleshooting Trace Settings - selected Cisco CallManager - Enable check selected service on All Nodes. 

  3. RTMT - Collect Files - selected Cisco Call Manger. 

    I searched the content in all trace file which I downloaded.  I don't find anything like as "MediaTerminationPointControl"

    I would like how to collect the trace file which I wanted. 

    Thanks in advance!

1 Reply 1

jonathan.salter
Level 3
Level 3

trace.JPG

Please remember to rate useful posts, click on the stars below.