Compliance issue on CUCM 14

[jfaddoul]

Good day,

Does anyone know how to get a few days of grace in CUCM 14 when facing a compliance issue?

Thanks in advance.

Regards,

[Kasun Bandara]

@jfaddoul hello, can you elaborate more on your request..

[jfaddoul]

Thanks for your response.

Actually, I have a cucm 14 with flex licenses having a compliance issue.

We are working on fixing this issue. However, we have to start implementing a 3rd party recording system which needs some configuration from CUCM side. Unfortunately, we have time obligations that need to be met.

I wonder if there's any way I can make these config changes without the need to wait for the procurement to finalize the issue.

[Kasun Bandara]

@jfaddoul hi, you can always reach your cisco partner to get this support. or you can directly contact cisco through support portal if you have valid support contract. 

[Ahmed El-Gaabery]

 reach your cisco partner to get this support