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Conference Now

tsperduto
Beginner
Beginner

I have Conference Now configured for a few employees and we can dial internally via the CN IVR, we can also access CN by dialing the full ten digit DID...............however, we cannot get the call to process correctly if we dial our corporate toll free number.

I dial the corporate toll free and follow the prompt to enter the IVR extension and the meeting ID but then I am not prompted for the Access Code. 

The employees that have been configured are set up with an Access Code. 

- Theresa

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

I'd start by making sure there are no DTMF problems with those calls.

HTH

java

if this helps, please rate
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