Connection Recorded Name Replication

[s.casper_2]

I have two Connection systems on 7.1.2ES16 that are using digital networking. I have noticed that Connection is using the text to speech translation of subscribers display name as opposed to the subscribers recorded name to announce the sender of a received message or when the system is verifying a address for a composed message to be sent when the subscriber is on the other Connection system. It appears that replication of Recorded name is not working?

Steve

[Rob Huffman]

Hi Steve,

It sounds like this bug that was identified by Unity Guru Lindborg;

CSCta86538 Bug Details

Unity Connection plays tts instead of voice name

Symptom:

UC 7.1.2 plays the tts name from the subscriber's profile instead of playing the recorded voice name. This occus when using the directory handler.

Conditions:

Using the directory handler you can choose a subscriber on the unity system. When you match a subscriber the system will typically play the recorded voice name. In uc 7.1.2 the system plays the tts name.

This is fixed in Connection 7.1(2)ES12 and 7.1(3) and later.

Workaround:

NONE Status

Fixed

Severity

3 - moderate

Last Modified

In Last 2 weeks

Product

Cisco Unity Connection

Technology

1st Found-In

7.1(2)ES1

Fixed-In

8.0(0.163)

7.1(3.49)

7.1(2)ES12

7.1(2.22008.1)

Hope this helps!

Rob

[s.casper_2]

Close but it works fine when I recieve a message or send a message when the subscriber is on your "home" Connection system. TTS only kicks in when going cross box.

Steve