I recently inherited a Unity Connection Cluster on 7.1.3 The system is in fail over and seems to have been for quite some time. Backups had not been run for a while so I ran a backup on both the Sub and the Pub. Looking at the DRF files there is a la...

I have a Unity Connection sytem on 7.1.3 where users are saying that they are not getting some messages from people calling from both internal and external sources. Every time I test they get the message and the MWI. I have turned on the traces for C...

We have been using a Call Manager with Unity and now Unity Connection QSIG integration to Nortel PBXs for several years now. In preparation to upgrading to Call Manager 7.1.3bsu2 we upgraded our lab from 6.1.3b. All went well until we tested MWI func...

Having an interesting issue with an IP Trunk pilot, Users are being disconnected when certain tones are heard on a call. We can recreate this problem anytime by playing the Blackberry default ringer while a call is in progress. According to the carr...

On a single Call Manager cluster  (6.1.3b) I am looking for a method for alternate routing between sites in the event of a WAN failure. A translation pattern keeps the calls on net. For example:User at site A dials 914103456029Translation pattern for...