CUAC Advanced 10.5 Blind Transfer Registry Settings

[jschrody4synetra]

In the troubleshooting guide for CUAC Advanced 10.5, under the 'Enabling Direct Transfers' section, the reference to Registry Settings appear to be old keys from previous versions.

What is the correct way to setup a 10.5 client to perform direct transfers so the phone displays the call coming from the originator and not the CTI port.

Have the Registry Keys been updated in this version with the troubleshooting guide being overlooked?

[jschrody4synetra · Accepted solution]

Solved my own problem here...

The information in the Troubleshooting Guide is out-of-date.  You do not control this through the Registry.

On the client, after logging in, you navigate to Options->Preferences->Advanced.

There you select "No calls" to be reverted.  This is the option that does not require a CTI port, and thus performs direct transfers.