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CUC 10.0.1 ssh access login error

rdossouvi
Level 1
Level 1

I have a cluster of CUCs of which i can no longer access the CUC sub admin page. The OS admin credentials works still but when I tried to access it via ssh as soon as I enter the password the putty window disappeared. Anyone saw this before?

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

What about console?? What do you see there?

HTH

java

if this helps, please rate

Console does the same thing: recap of the issue

!

!

I Cannot you log into the WEB administration - I am trying to reset this password through SSH with OS Administration username and password
I can  log into the WEB OS Administration page
I Cannot log through SSH with the OS Administration user/password - as soon as I enter the password the SSH window (putty) disappears

 

admin:show cuc cluster status

Server Name  Member ID  Server State  Internal State  Reason
-----------  ---------  ------------  --------------  ------
mm-cuc-pub  0          Primary       Pri Active      Normal
mm-cuc-sub  1          Secondary     Sec Active      Normal

SERVER                 ID STATE    STATUS     QUEUE  CONNECTION CHANGED
-----------------------------------------------------------------------
g_ciscounity_pub      100 Active   Local           0
g_ciscounity_sub1     101 Active   Connected       0 Aug 30 16:13:57

SERVERS
Server            Peer              ID   State    Status     Queue  Connection Changed
---------------------------------------------------------------------------
g_ciscounity_pub  g_ciscounity_pub  100  Active   Local      0
                  g_ciscounity_sub1 101  Active   Connected  0      Aug 30 16:13:57
g_ciscounity_sub1 g_ciscounity_pub  100  Active   Connected  0      Aug 30 16:13:57
                  g_ciscounity_sub1 101  Active   Local      0

STATE
Source            ER               Capture          Network          Apply
                  State            State            State            State
---------------------------------------------------------------------------
g_ciscounity_pub  Active           Running          Running          Running
g_ciscounity_sub1 Active           Running          Running          Running

 


 

Did you resolve issue? I had to reboot UNITY. There was something else I did but I have to go back thru notes and if you still have issue I will try and find the answer.

Mike