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CUC 8.5 UM - WAV file message not getting to Blackberry Phones

garthhelm
Level 1
Level 1

Implementing CUC 8.5. UM works grea

t to Outlook (Exchange 2007). Emails from CUC to Iphones work great - they have the WAV file attachment. However, the same email notification

to Blackberrys never happens. BES issue?

Thoughts?

1 Reply 1

Tommer Catlin
VIP Alumni
VIP Alumni

Its not a CUC issue.  Its  Exchange 2007 issue. you need to change the codec on the Exchange users from the Powershell interface. This is a pretty good explanation of it.

http://seanv.wordpress.com/2009/10/27/codec-compatibility-for-exchange-unified-messaging-and-blackberry/