CUC - CUCM AXL Integration Issue

[Jagsuvce G]

Hi,

Our Unity Connection version10.5 and CUCM version is 8.6. Currently am trying to integrate CUC with CUCM through AXL, i have done all the setting appropriately. Also test to CUCM server is successful.

But while importing am seeing the error -- "Error encountered. Check the Application Server Settings on CUCM for CUC".

Also CUCM i have given the username and password without any special characters in it.

Pls suggest, where could be the issue.

[Aman Soi]

Hi Jagadish,

how long is the password?

can u try using password say for 5-6 characters and then,check?

regds,

aman

[Jagsuvce G]

Dear Aman,

Changed the password to 5 characters, but no luck.

Pls suggest.

[Aman Soi]

Hi Jagadish,

can u have a look in to this atatched DOC even though versions are different.?

regds,

aman

[Aman Soi · Accepted solution]

Hi Jagadish,

this bug could be the issue

CUC 10.5 cannot import users via AXL

CSCup78196

Description

Symptom:While import user into CUC, using AXL integration with CUCM version prior to 9.x
import user fails with following error

"Error encountered. Check the Application Server Settings on CUCM for CUC."

Conditions:CUC 10.5
CUCM pre 9.0
AXL integration

Workaround:Import users via LDAP

or Upgrade CUCM to version 9.x or later

More Info:

[Jagsuvce G]

Thanks Aman, I tried searching but I couldn't get this bug over google. Thanks for the update.

[Aman Soi · Accepted solution]

you are welcome.

regds,

aman