Unified Communications Infrastructure

Hi guys I need your help on this one please:We have MCS-7845-H2-CCX2 used for QM and we are using Calabrio for recording. Reciorded files are already being backed up by netbackup to network cluster but we still keep recorded files on the server as us...

Hi,I have Unity Connection 8.5CUCM 8.6.2 I have configured System Call Handler and during and there is no standard greeting configured, its transferring call to an extension, and its during supervise transfer.Once its doing the supervise transfer it ...

HiI have CUCM 8.0.3 PUB and SUB.Pub have badsector error .Sub have boot problem when i use  my 8.5.1.10000-26-recovery.iso i recive cannot find kickstart file on cdroom at the end .the strange thing when i try cucm 6.0 recovery dont give kickstart fi...

Hi, I need to know what is the main features difference between two versions of CUCM 10.0 and 10.5 . Is there any model of these ip phones are not supported on both version of CUCM ? I appreciate if anyone reply two questions  

Hi all,Anyone know if there is a way to force all voice mail subscribers to change their PIN at the Next Sign-in ? I am running Unity Connection 8.0.2Also, is there a way to run report on password changes in Unity Connection ?Thanks in advance !!Dann...

Is there a way to recover vsphere client password?

When callers dial our main number and input an extension, the calls are not always transferred to the extension.  Sometimes the call goes through with no problem but other times, the call will be sent back to the main script.I originally thought this...

Running Unity connection 10.0 and we are having issues with logging into a mailbox with just a pin from a mobile phone.  We call the external back door number and it asks for the user ID.  The documentation states that if you have a correctly formatt...

Hello Experts,I am integrating a CER (8.5) with a CUCM (8.6) in a lab environment. I believe everything is configured as it should but the call from CER back to CUCM is being blocked somewhere. Call history in CER shows the call gets into CER until t...

HelloDoes anyone know if Cisco released a fix for Shelllshock vulnerability . Under " Software Versions and Fixes" section  , it states that Cisco will be providing software upgrades for vulnerable products. I would like to assume if and when release...

hi,I just noticed that when i pickup the phone handset and press any extension it's just silence without calling that desire extension. If i pressed the loudspeaker button or press the ext number and pickup the handset it;s working fine. It's using C...