CUCM 10.5 - CAR

[aheredia05]

Hello everyone,

We are starting to use CAR for billing purposes,

We are just starting on this collaboration world,

We have some question about it, Could anyone help me, please?.

- How to add more call types under system->system parameters->dial plan configuration?

- How can we calculate billing charge  based on call type?

- On automatic generation report, How can we add a custom report to it, or modify the generation interval of one of them?.

Thanks a lot for your help!.

Regards.

[Jaime Valencia · Accepted solution]

CAR is pretty much, what you see is what you get, there's very, very few things you can change in CAR. If you don't see a change/add/remove/etc option, is because there isn't one.

If you need enhanced reporting capabilities, you'd need to build your own app to process the CDR flat files, or buy a 3rd party billing app.

[aheredia05]

Hello Jaime,

Thanks for your help, 

Regards.