11-18-2010 06:43 AM - edited 03-19-2019 01:56 AM
I have problem with installation of new CUCM Subscriber.
I have got new MCS Server and DVD Media with 7.1(2b)(7.1.2.30000-1).
I have CUCM Cluster running with 7.1.(5b) ( 7.1.5.30000-1).
Installation of CUCM subscriber failed due to mismatch of the above Version (release).
I have downloaded tried upgrading from UCSInstall_UCOS_7.1.5.30000-1.sgn.iso . This is not working . I have realised this ISO is useful only when upgrading from Running System (Operational CUCM Subscriber not for fresh installation).
Can I get link to download “Installation Patch” from 7.1.(2b) to 7.1(5b) or 7.1.5.30000-1 Fresh Installation media?
Any help?
Regards,
Maneesh
11-18-2010 08:26 AM
Maneesh,
Have you tried initiating the install with your DVD version 7.1.2.30000-1, and during the wizard, choosing to install a patch? This option is inteded to rebuild a subscriber in a situation like yours. You may set up an FTP where the 7.1.5.30000-1 ISO patch is available, so the subscriber will upgrade from 7.1.2.30000-1 to 7.1.5.30000-1 and then contact the Publisher already at the same version.
TAC won't provide bootable media, you might want to talk to your Cisco representative or use the Product Upgrade Tool to order a new set of bootable discs: http://tools.cisco.com/squish/c57ec
Let us know if that works.
11-19-2010 01:39 AM
Jose Thanks for you reply,
I have tried upgrading through sftp but did't succeed. Installation could not complete. but I can still see the server registered in publisher.
from subscriber it says installation could not succeed, and I am unable to login through CLI or Web
from cli
show network cluster
11-19-2010 04:10 AM
The upgrade path is correct http://tools.cisco.com/squish/Fc610, now if we can't even access the local console please try the installation again. Not much we can do to a door-less system . You might also want to collect Install and Upgrade logs from RTMT, similar how to here.
Downloading the ISO again might help also.
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