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CUCM issue

shabeeralibn
Level 1
Level 1

Hi,

I have installed new cucm 11.0

All my phones are getting TFTP and call flow is fine. But only in case of status the device status is shown as unregistered (for some phones) and none for others.

All the phones are registered to the subscriber

I restarted the RIS data collecter service also but still no change

Best Regards

Shabeer

1 Reply 1

Deepak Rawat
Cisco Employee
Cisco Employee

Can you try deleting the ITL file followed by reset of the phones.

Regards

Deepak