Hello all I am having an issue getting the users to be able to modify the greetings on the Unity Connection side.
I have CTI Route Points setup forwarding the DNs across to Unity Connection. I have appropriate Forwarded Routing Rules setup, as far as I can tell, but whenever I call Unity Connection it looks at the Calling Number and sends me to my mailbox.
I can fix this by adding Calling In number and setup a separate DN dedicated to greetings admin, but this won't work necessarily for the Main Auto Attendant when people call into the site.
Is there something I am missing that I need to do on the SIP Trunk?
