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CUEAC 8.0.0.5 with CUCM 7.1.3 Service and Park Device issues

Liz Bentler
Level 1
Level 1

I can get calls routed into CUEAC fine and answered on the client but the can not transfer the calls or send to VM or call park once received.  The Call Park ports appear out of service on the client.  Attempts to transfer result in the line ringing endlessly and on the client it indicates it is going to an invalid destination. The CTI ports desired are all created in CUCM and associated with the end user.  Any suggestions? Thanks Liz

1 Reply 1

jamgale
Level 3
Level 3

Check your TSP configuration and make sure you have the amount of controllable devices set to 255. If you havent then change this, reintall the WAVE driver and your devices should all register.