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CUPC / Presence - Client personal com. error - voice mail

philippe.cousineau
Enthusiast
Enthusiast

Hi there,

Presence 8.6

CUCM

Unity

I have an error from the Personnal communicator from the help / state of the server menu :

voice mail

ip : 172.24.2.2

port : 443

protocol : https

state : disconnect

----------

I can connect to 172.24.2.2/inbox  with the credentials I have configure in File / option / account in the client.

Also the bank of voice mail in the same place is fine at port 143.

anyone have an idea ?

2 Replies 2

Leonardo Santana
Spotlight
Spotlight

Hello o you have your mailstore configuration setup?  Should connect to the mailstore via IMAP.

Regards

Rate this if helps

Leonardo Santana

Regards
Leonardo Santana

*** Rate All Helpful Responses***

What I see is if the imap setting use https/443 with an IP, it doesnt work.

  It will work if it will use http/80 with an ip.

I dont know why,  our old presence was working with https/443 with an ip

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