Unified Communications Infrastructure

HiI have created a script in Unity Express . one of the option is redirecting the call to one international number .but when user press the option it says number is incorrect .Can some one pls suggest what could be the issue.> when dialing the same n...

Hey guys,I am kind of a newbie to Callmanager/Unity. I replaced a guy who quit, and I never had experience before now. I have learned tons, and continue to learn more every day.Basically I am supporting the entire system for an oil and gas site. ~140...

Hi all,I have a cisco cucm B.E version 7, Is it possible to make the cisco ip phones (7940,7911,7945,7975) to play a music while it is on hook on a specific time for example at 1:00pm, then in 3:00pm ,,,, etc.thanks

                   Hi ,Just to verify CME 8.0 support BACD for Auto attendant .if yes then appreciate some provide me straight configuration guide.Thank youShib

I've noticed that even though there are only 4 buttons on the 8945 IP Phone, the display for the line text label is trunkated half-way down the screen.  Is this by design?  Am I missing something?  It's making it very difficult to write any useful li...

Our business recently upgraded to Cisco Unified CM 8.5.  I discovered Assistant Console in the Applications - Plugins.  I have reviewed some of the documentation, but have a few questions.  1.  Where do I find the complete documentation for deploying...

In a copy of CUCILync set to use desk phone for calls, if I select Video in Options the tickbox for 'Show my video automaitcally' is greyed.  If on a call the option for 'Add video to call' is greyed out also.  However if I switch CUCILync to softpho...

Hi,I need to connect Cisco 6921 phone on asterisk, but I am unable to convert it to SIP.I am trying to update phone to SIP following this instruction and downloading the last firmware (also tray with 9.2)http://www.cisco.com/en/US/docs/voice_ip_comm/...

I need to find out the number of registered CTI port on the call manager, I am trying to use the Real time monitoring tool at the moment. I go to "CTI" then "CTI Manager" ....then it show the NumOfOpenDevices and NumofOpenLines .,....whats the diff...

Dear's,One of my boss has been given a 9971 SIP phone and he want the below features. He want to call directly on  PSTN without interference of seceretary.----> This has been doneHe does'nt want anybody to call him directly from PSTN, when anybody ca...

Single Unity Connection at the main office with 4 remote offices.4 voice mail user templates direct the dial 0 to each offices respective operators during message playback or out of each offices respective call handler/AA.After someone leaves a voice...