Hello Experts,
I have two quick questions regarding Cisco Unified SIP Proxy version 8.5.9.
Note: IPCC contact centre inbound traffic using 2 SIP Proxy modules. We also support IPCC contact centre outbound Dialer traffic using 2 separate SIP Proxy modules.
Client size: Enterprise level
AVG CPS for Inbound solution: 15 on each SIP Proxy module.
AVG CPS for outbound Dialer supported solution: 2 on each SIP proxy
Questions:
1. First regarding DRS Backup.
2. Second regarding maintenance reload recommendations for SIP proxy module/router.
DRS Backup.
I think there are two ways of taking backup(CLI and GUI).
**GUI**
In the GUI admin guide(link below), it says we can configure a backup server, configure schedules for automatic backup OR we can manually start a backup:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusp/rel8_5/OLH/gui_config_olh/core_config_backup.html
**CLI**
IF we take a look at the CLI configuration guide for CUSP version 8.5, it shows some conflicting information:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusp/rel8_5/cli_config/cusp_cli_config/back_rest.html
Restrictions for Backing Up and Restoring Data
•You must be in offline mode when you back up or restore the system, so we recommend performing these tasks when call traffic is least impacted. Offline mode terminates all calls.
•Cisco Unified SIP Proxy does not support the following backup and restore capabilities:
–Scheduled backup and restore operations. The backup and restore procedures begin when the appropriate command is entered.
–Centralized message storage arrangement. Cisco Unified SIP Proxy backup files cannot be used or integrated with other message stores.
–Selective backup and restore. Only full backup and restore functions are available. Individual messages or other specific data can be neither stored nor retrieved.
So, its a bit confusing. I want to confirm:
1. Can we take backup from GUI while the module is in production (without impacting any calls)?
2. Can we configure a schedule as well for periodic automatic backup like CUCM or UC from GUI? If yes, then why they mention scheduled backup in Restriction list for CLI guide?
3. I know that we should take backup as soon as we make any changes to the system. Is there any recommendation for a scheduled backup for SIP proxy?
4. If will be great if you can share your experiences regarding SIP Proxy?
2. maintenance reboot recommendations for SIP proxy module/router:
1. What's the recommendation for SIP proxy router and module reload. Should it be done periodically? In our set-up, they are up for close to 1 year now. Considering the fact they are busy routing traffic, is there any suggestion on reloading them?
2. It will be great if anyone can share their experience regarding maintenance.
Regards,
Amarjeet
