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Desperate for a solution - moving users between unity servers

ipt.engineer
Level 1
Level 1

anyone know a way to move a user from one unity box to another, not digitally networked together, both unity servers are integrated with the same callmanager, both are version 4.0.5. I've got the exmerge part down, we just need to know if there is a way to move the user's greetings and settings.

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

You can only move users between servers one at a time using GSM if they are in the same forrest - or you can move them all at once using DiRT. But there's no mechanism to get all user's settings one at a time between disconnected "island" boxes.

You can use Subscriber Information Dump to get a CSV dump of user data and get _some_ information over using the Bulk Import tool on the receiving side, but this doesn't get nearly everything (i.e. no contact rules, no greeting rules, no passwords) - it'll only get high level information like first/last names, extensions, billing ID etc...