10-06-2009 09:59 PM - edited 03-18-2019 11:48 PM
Hello,
Any idea how to get DTMF working with CUPC in softphone mode using the digitial keypad. DTMF works fine on handsets.
CUCM -6.1.2
CUPS -6.0.5
Thanks!
10-07-2009 10:13 AM
This is probably a known defect CSCsy15581. Open a TAC case to get CUPC 7.0.3.
Michael
10-07-2009 04:03 PM
Thanks for your help, I'll open a case now.
03-01-2010 08:33 AM
I am having an issue with dtmf and CUPC using the dialpaad. For instance, when i place a call and an auto attendant answers, i can not use the dialpad to enter the digits. They are just ignored. Not sure if this is fixed in the 7.0.3 version of CUPC? Can that be confirmed, it works fine from deskphone, so i think it has to do with the CUPC. Can anyone help?
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