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DTMF CUPC 7.02

arlincurtis
Level 1
Level 1

Hello,

Any idea how to get DTMF working with CUPC in softphone mode using the digitial keypad. DTMF works fine on handsets.

CUCM -6.1.2

CUPS -6.0.5

Thanks!

3 Replies 3

htluo
Level 9
Level 9

This is probably a known defect CSCsy15581. Open a TAC case to get CUPC 7.0.3.

Michael

http://htluo.blogspot.com

Thanks for your help, I'll open a case now.

teladmin
Level 1
Level 1

I am having an issue with dtmf and CUPC using the dialpaad. For instance, when i place a call and an auto attendant answers, i can not use the dialpad to enter the digits. They are just ignored. Not sure if this is fixed in the 7.0.3 version of CUPC? Can that be confirmed, it works fine from deskphone, so i think it has to do with the CUPC. Can anyone help?