Enable TTS for exsisting users

[rnarayana]

Hello,

I have unity 4.0.4 up and running.There are about 600 subscribers in the system.Customer just bought TTS license.How do I enable TTS without deleting the subscribers and re-add with the new TTS enabled subscriber template.

Thanks,

Radhika

[lindborg]

It's enabled in the Class of Service the user's are associated with - certainly no need to delete the users and recreate them!

On the COs page, it's under the Features page - check the "Text-to-Speech for e-mail messages" box and it'll enable the feature for all users associated with that COS as long as you have enough the license applied properly.

[rnarayana]

Thanks Jeff.One other quick question if I have 4 RealTTS session does this mean I can have 100 subscribers and only 4 subscribers can use TTS simultaneouly.

Thanks,

Radhika

[lindborg]

No, that means you can only have 4 accessing a TTS session at any one time. If more than 4 folks try to access TTS resources, the 5th person will hear that we can't play that message right now and to try again later.

All the TTS vendors (all I know of anyway) license on a per session basis, not a per user basis.